Shipping policy

Effective Date: March 15, 2026
Last Updated: July 15, 2026

Thank you for shopping with Get and Stay Healthy . This Shipping Policy explains how we process and ship orders placed through our website.

Order Processing

All orders are processed within 1–3 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or holidays.

During periods of high order volume, processing times may be slightly delayed. Customers will be notified if there is a significant delay with their order.

Shipping Time

After processing, most orders arrive within 3–7 business days depending on the shipping destination.

Shipping times are estimates and may vary due to carrier delays, weather conditions, or other circumstances outside our control.

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number.

Tracking information may take up to 24–48 hours to update after shipment.

Shipping Address Accuracy

Customers are responsible for providing a correct and complete shipping address at checkout.

Get Healthy is not responsible for packages delivered to incorrect addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately at:

Email: support@ahvito.com
Phone: 215-933-0269

Address changes cannot be guaranteed once an order has been processed or shipped.

Lost or Stolen Packages

Get and Stay Healthy is not responsible for packages marked as delivered by the shipping carrier.

If your tracking information shows that the package was delivered but you have not received it, please contact the shipping carrier directly to investigate the issue.

Damaged Shipments

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging.

Email: support@ahvito.com
Phone: 215-933-0269

After review, we may provide a replacement for the affected item at our discretion.

Undeliverable Packages

If a package is returned to us by the carrier (USPS, UPS, or other shipping partner) as undeliverable — due to an incorrect address, refused delivery, or failure to claim within the carrier's holding period — reshipping costs are the customer's responsibility. Full details, including timelines and our no-refund policy on abandoned orders, are outlined in our [Return & Refund Policy].